ERP
Winbiz
Winbiz Support
You use Winbiz for the management of your company and you need a competent and available partner to help you in the daily use of your tool and the resolution of problems. With our team of Winbiz specialists, Partner IT will be able to support you in the long term.
Our services include
- Diagnosis of problems
- Demonstration, reproduction of the problem or its resolution
- Modification of the page layout: addition of logos, moving, adding or deleting fields
- System configurations (Windows, printer, Antivirus, etc.)
- The realization of scripts
- Importing data
- Accounting tallying
- Special configurations (label printer, OPOS, installation of cash drawers, mobiles, payment terminals, etc.)
- Training by teleassistance
What are your advantages?
Support by e-mail or remote assistance
Certified professionals at your service
A knowledge of your company and of the settings of your Winbiz file
Response usually within one day, guaranteed within 2 business days
Handling of all your requests, including complex ones
Winbiz SaaS
Our Winbiz SaaS service corresponds to the provision of the Winbiz software. The software is installed on our servers and you access it via a remote access.
Our service includes:
- Access rights to Partner IT's servers
- A right of final use of the solution
- A set of services defined below, including data hosting, application services maintenance and technical support
Application solutions
Partner IT puts at your disposal:
- A user session
- WinBIZ 9 application software updated
- Maximum storage space of 1 GB
- Regular backup of customer data
- Retention of your data in a fully redundant datacenter based in Switzerland
The solution is accessible on the Partner IT server via the Internet.
Partner IT provides data hosting, maintenance limited to the upgrades of the software proposed in the solution and the security of the client's data.
Contact us
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